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Self Awareness
C1: Self Awareness and Impact C2: Emotional and Social Intelligence C3: Learning and Behaviour Styles

Management of Self
C4: Time Management and Prioritisation C5: Personal and Professional Development

Leading People
C6: Leadership C7: Leading Teams C8: Motivation and Improving Performance C9: Coaching and Mentoring C10: Organisational Culture C11: Organisational Governance C12: Equality, Diversity, and Inclusion

Managing People
C13: Managing Multiple Teams C14: High Performing Teams C15: Performance and Talent Management C16: Delegation and Empowerment C17: HR and Recruitment

Building Relationships
C18: Customer, Partner, and Stakeholder Management C20: Conflict, Negotiation and Influencing

Communicating with Others
C21: Communication

Operational Management
C22: Strategy and Innovation C24: Business Development and Continuous Improvement C25: Change Management C26: Operational Performance Management

Finance
C27: Business Finance

Problem Solving and Decision Making
C28: Problem Solving and Decision Making

Project Management
C29: Project Design, Management and Implementation

Other Courses
Health and Wellbeing Personal Relationships Amusement and Stress Relief Lifestyle and Environment Glossaries and Terminology
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C30 Leadership Training

Self Awareness

C1: Self Awareness and Impact 18 C2: Emotional and Social Intelligence 13 C3: Learning and Behaviour Styles 8

Management of Self

C4: Time Management and Prioritisation 12 C5: Personal and Professional Development 40

Leading People

C6: Leadership 53 C7: Leading Teams 38 C8: Motivation and Improving Performance 16 C9: Coaching and Mentoring 24 C10: Organisational Culture 23 C11: Organisational Governance 9 C12: Equality, Diversity, and Inclusion 11

Managing People

C13: Managing Multiple Teams 13 C14: High Performing Teams 13 C15: Performance and Talent Management 13 C16: Delegation and Empowerment 8 C17: HR and Recruitment 16

Building Relationships

C18: Customer, Partner, and Stakeholder Management 1 C20: Conflict, Negotiation and Influencing 4

Communicating with Others

C21: Communication 10

Operational Management

C22: Strategy and Innovation 11 C24: Business Development and Continuous Improvement 23 C25: Change Management 6 C26: Operational Performance Management 6

Finance

C27: Business Finance 5

Problem Solving and Decision Making

C28: Problem Solving and Decision Making 4

Project Management

C29: Project Design, Management and Implementation 4

Other Courses

Health and Wellbeing 10 Personal Relationships 2 Amusement and Stress Relief 47 Lifestyle and Environment 2 Glossaries and Terminology 16

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Operational Performance Management And Reporting
Performance Measurement – Video

Performance Measurement – Video

Video: Performance Measurement

Click on Video: Performance Measurement to open the resource.

Previous Key Performance Indicators Back to Operational Performance Management And Reporting Next Stretch Goals

Develop operational management skills with structured modules on performance measurement and reporting.

Improve operational performance with learning pathways and benchmarking tools.

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