Operational Performance Management
6 articles
What is Operational Performance Management and Reporting?
As someone with responsibility for overseeing operations, it is crucial that you understand how to monitor the performance of these operations on a continuous basis, and how to report on your progress. This course will outline the methods and techniques for collecting operational data, measuring it, managing it, drawing conclusions from it, and reporting on achievements.
Aligning Individual and Business Goals
It is important to set personal objectives so each employee is aware of their own responsibilities within company strategy.
Balanced Scorecard with Examples
Kaplan and Norton's model: a definition and overview of the scorecard and the four components with examples and implementation methods.
Identifying the Right Performance Measures
Identifying the Right Performance Measures
Key Performance Indicators
Key Performance Indicators
Performance Measurement – Video
Watch this video on the importance of measuring performance, and how you can effectively measure performance and deliver results.
Stretch Goals
Stretch Goals