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Self Awareness
C1: Self Awareness and Impact C2: Emotional and Social Intelligence C3: Learning and Behaviour Styles

Management of Self
C4: Time Management and Prioritisation C5: Personal and Professional Development

Leading People
C6: Leadership C7: Leading Teams C8: Motivation and Improving Performance C9: Coaching and Mentoring C10: Organisational Culture C11: Organisational Governance C12: Equality, Diversity, and Inclusion

Managing People
C13: Managing Multiple Teams C14: High Performing Teams C15: Performance and Talent Management C16: Delegation and Empowerment C17: HR and Recruitment

Building Relationships
C18: Customer, Partner, and Stakeholder Management C20: Conflict, Negotiation and Influencing

Communicating with Others
C21: Communication

Operational Management
C22: Strategy and Innovation C24: Business Development and Continuous Improvement C25: Change Management C26: Operational Performance Management

Finance
C27: Business Finance

Problem Solving and Decision Making
C28: Problem Solving and Decision Making

Project Management
C29: Project Design, Management and Implementation

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Health and Wellbeing Personal Relationships Amusement and Stress Relief Lifestyle and Environment Glossaries and Terminology
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C30 Leadership Training

Self Awareness

C1: Self Awareness and Impact 18 C2: Emotional and Social Intelligence 13 C3: Learning and Behaviour Styles 8

Management of Self

C4: Time Management and Prioritisation 12 C5: Personal and Professional Development 40

Leading People

C6: Leadership 53 C7: Leading Teams 38 C8: Motivation and Improving Performance 16 C9: Coaching and Mentoring 24 C10: Organisational Culture 23 C11: Organisational Governance 9 C12: Equality, Diversity, and Inclusion 11

Managing People

C13: Managing Multiple Teams 13 C14: High Performing Teams 13 C15: Performance and Talent Management 13 C16: Delegation and Empowerment 8 C17: HR and Recruitment 16

Building Relationships

C18: Customer, Partner, and Stakeholder Management 1 C20: Conflict, Negotiation and Influencing 4

Communicating with Others

C21: Communication 10

Operational Management

C22: Strategy and Innovation 11 C24: Business Development and Continuous Improvement 23 C25: Change Management 6 C26: Operational Performance Management 6

Finance

C27: Business Finance 5

Problem Solving and Decision Making

C28: Problem Solving and Decision Making 4

Project Management

C29: Project Design, Management and Implementation 4

Other Courses

Health and Wellbeing 10 Personal Relationships 2 Amusement and Stress Relief 47 Lifestyle and Environment 2 Glossaries and Terminology 16

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Conflict Negotiation And Influencing
The Walk from "No" to "Yes" – Video

The Walk from "No" to "Yes" – Video

Video: The Walk from “No” to “Yes” – William Ury

Previous Managing and Curating Your Network Back to Conflict Negotiation And Influencing

Master negotiation and conflict resolution with structured CPD-certified modules.

Build negotiation and influencing skills across your team with targeted pathways.

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