Business Development and Continuous Improvement – Course

23 articles

What is Business Development and Continuous Improvement?

In order for businesses to adapt and stay competitive, they must continuously develop their strategy for the ever-changing environment. This course introduces learners to tools for business development such as PESTLE, SWOT analyses root cause analyses and PDCA cycles. It additionally explores lean production and Kaisen as a means to streamline businesses to facilitate their improvement.

13 Sales Techniques

13 Sales Techniques that help you excel in the art of sales, and to never miss out on a deal again.

Advertising Tips and Secrets

A full handbook to marketing, strategic business planning, advertising, and promotion, with examples, templates and more in our comprehensive guide.

Business Development and Continuous Improvement – Course

This free course will cover how to win more business and improve profit margins and also how to continuously improve organisational practices and processes.

Business Development and Continuous Improvement – Course

This free course will cover how to win more business and improve profit margins and also how to continuously improve organisational practices and processes.

Business Development and Continuous Improvement – Course

This free course will cover how to win more business and improve profit margins and also how to continuously improve organisational practices and processes.

Business Start-Ups: Lessons from Emerging Markets

How to start a small business – inspirational lessons and ideas from the third world – including microfinance and microloans.

Buying Facilitation

Sharon Drew Morgen's Buying Facilitation selling techniques: free training tools, techniques and theory for management, sales, communications and training.

Buying Techniques

Buying strategy and techniques framework for professional buyers and purchasing management in business and organisations.

Cold Calling Techniques and Method

Cold calling tips and techniques which work better, advanced methods with examples for modern, effective, pain–free sales, selling and sales training.

Customer Prospect Priority Matrix

Downloadable customer prospect priority matrix. Use this to prioritise your customer or prospect investment and development activity.

Customer Relationship Management (CRM)

CRM: Customer Relationship Management, applications and strategy, solutions, software free guide, modern CRM techniques at a glance.

Customer Service

Customer service, support and skills guide, standards and customer service code of practice, complaints handling tips and poor customer service case study.

Five Key Aspects of Successful Selling

Five key methods for successful selling (from validated research), plus sales management ideas, techniques and methods for improvement.

Franchising Business

A simple guide to buying a franchise – either small or large. Information on selecting opportunities, franchises for sale, and franchising tips.

How to use Influencers to Market your Product

This informative piece explores how a business can use online influencers to improve its marketing and sales.

Introduction to Ansoff's Product/Market Mix

Ansoff's Product/Market Mix is a crucial tool for helping organisations to grow, strategise and market their products. Learn more here.

Introductory Sales Letters

Free samples of sales introduction for inventions submissions, sales appointments, plus other examples and templates.

Market Development Process for Sales

A brief eleven step process for business growth via new products and services delivered to both new and old customers. Click here to gain sales knowledge!

Monthly Sales Report

Free and downloadable monthly sales report templates from BusinessBalls to help with conducting professional reports.

Responding to Customer Complaints

A guide to writing and responding to complaints letters, general customer service training and management guide, standards and principles.

Sales Activator Training

Guide to the remarkable new Sales Activator sales training and development system, plus free training and development resources, materials and games.

Sales Training, Methods, Theories and Tips

Comprehensive sales training, techniques and theories, with full methods, examples, templates and glossaries. Read this to sell everything more effectively.

The Plan–Do–Check–Act (PDCA) Cycle

Plan–Do–Check–Act (PDCA), also known as the Deming Wheel is an iterative framework used in quality control and continuous improvement.